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Q: Where is the Fire and Rescue Headquarters located?

A: The City of Manassas Fire and Rescue Department Headquarters is located at 9324 West Street, Suite 103. The main office number is (703) 257-8458, and the fax number is (703) 257-2403. Office hours are 8:00am to 5:00pm.

Q: Is there a requirement to have house numbers painted on the curb?

A: No, there is not a requirement to have numbers painted on the curb. Section 60-42 of the City Code, specifically the fire prevention code amendments regarding posting of addresses states:

505.1.1 Addressing of property. Addresses shall be posted on all structures on the street frontage side of the building in contrasting colors in the following sizes, using standard numerals

(a) 0 to 50 feet from street or fire lane - 4 inch numbers
(b) 50 to 100 feet from street or fire lane - 8 inch numbers
(c) 100 to 150 feet from street or fire lane - 12 inch numbers
(d) Over 150 feet from street or fire lane - Monument signage

Q: Who handles EMS Billing for the City of Manassas?

A:

Effective July 1, 2012 Intermedix has been contracted to provide EMS Billing services for the City of Manassas Fire and Rescue System. They can be reached at (888) 987-2050. More information regarding EMS Billing can be found on the Fire and Rescue Department webpage.

Q: Who do I contact in reference to a damaged or obstructed fire hydrant?

A:

The City of Manassas Utilities Department is responsible for hydrants within the City. Please contact their department for assistance.

Q: How can I contact fire and rescue volunteers?

A: There are two volunteer companies within the City of Manassas - Greater Manassas Volunteer Rescue Squad and Manassas Volunteer Fire Company. Primarily, they are in station(s) weekdays beginning at 5pm and weekends beginning at 7am.

Q: How do I request to have a smoke alarm installed?

A: The City of Manassas Fire and Rescue Department has received grants and private donations to continue funding the Smoke Alarm Program. This program, which supplies a free smoke alarm to homes which need one, has helped save lives and property within the City.

To request a free smoke detector, or to request assistance with installation, please contact the Fire Marshal's Office at (703) 257-8455.

Q: How do I schedule a visit with/from the Fire and Rescue Department?

A: Members of the City of Manassas Fire and Rescue System welcome the opportunity to visit with members of the community. Our program includes school presentations, community events (with apparatus), and station tours. Presentations to school-age children focus on age-appropriate fire safety and prevention information. For younger children, fire and rescue crews will teach basic fire safety as well as show the trucks and dress out in full firefighter gear. It is an important aspect of the public education program to emphasize to children that firefighters are their friend; they should not be feared in an emergency.

Station tours are popular with daycares, school groups, scout troops and birthday parties. During tours, crews will show you around the station while discussing fire safety and protective gear used by firefighters.

It is extremely important to remember that fire and rescue crews attending public education events (whether at the station or in the community) are on duty and must leave the event to respond, if dispatched, for an emergency.

Requesting a visit is easy; all requests are made online at the link below. You will be contacted by a member of the department to confirm your request. Public Education Request Form

Q: How do I request an EMS Patient report?

A:

Patients can request a copy of their EMS patient report by completing the "Walk-In Patient Form" and the "Authorization to Release Confidential Information" form and submitting to the Deputy Chief. More details can be found on the EMS Billing webpage.

EMS Billing

Q: Where can I dispose of an old fire extinguisher?

A: If you need to dispose of an old fire extinguisher please contact your trash company first, as they may take them. If they don't, please contact the Manassas Transfer Station on Quarry Road.

Q: Where can I dispose of old fireworks?

A: Please contact the Office of the Fire Marshal at (703) 257-8455 to turn in fireworks.